Cross-border moving made easier

Yes. For any container travelling internationally, you must complete all customs forms and return them to PODS as soon as possible. Your container will not ship until all paperwork is signed, returned, and confirmed complete by our logistics team.

When it comes to paperwork submission and follow-up, all communication is via email through PODS. At time of booking, an automated email will be sent with information on next steps.

 
Please submit each document separately in PDF format to SpecialServicesPPW@pods.com.

Yes. You and any persons moving internationally together must each have the appropriate documentation to prove status in the United States.

You do not have to meet the driver at the border, but you must have arrived in the United States prior to the shipping of the container and remain there until the container arrives. Failure to arrive in the United States prior to the container’s arrival at the border could result in your shipment being returned to Canada.

Yes. It is possible to move a container internationally for a vacation home. In most situations, a customer must show proof of property ownership in Canada and the U.S., all required customs forms, and a six-month visa. (Rental properties will not be approved by customs.) 

 
For additional assistance regarding this particular need, please give us a toll-free call at (877) 770-7637.

No. PODS international transport is for residential use only.

Yes. You must complete a detailed list of the container contents. If you have more than one container, you must create separate lists.

The assessment of any taxes and duties is strictly between the customer and customs. PODS is not involved.

A link to all required forms will be e-mailed to the customer after the container is booked.

Customs will cut the lock and secure it with a special metal seal after the inspection. Customs does not require a key. Only customs personnel are permitted to be present when the search in conducted.

For Canada-to-U.S. moves, the driver will cross the border into the U.S. There is no bonded warehouse on the U.S. side of the border; any inspection will be performed at the border or at a government warehouse near the border. If there is no inspection, the container will continue directly to the specified delivery location or PODS Storage Center.

Yes. As long as everyone is moving together, has legal status in the United States, and is able to submit proof, the belongings may be transported together. Please keep in mind that one person must take responsibility for the items, and that is the person whose name must be on the PODS account. 

In addition, the method of payment should be in the name of the PODS account holder.

Yes. We can ship multiple containers which are transported together. We are unable to ship containers separately at later dates.

Yes. Your visa must be valid for at least one year from the ship date. Your passport must be valid for at least six months from the ship date.

Yes, upon verification of the will listing you as the inheritor, and other required documentation.

No, your belongings must have originated in Canada, not from a country outside of Canada.

No.

No. Shipment of alcohol or tobacco is not allowed.

Yes. All persons involved in the move need to be able to provide proof of either: U.S. citizenship, a visa that is valid for at least one year from the move date, or a work permit.

We cannot transport the container internationally until a visa (valid for one year or more) is submitted to our logistics team for confirmation. For the time being, you can still book an order for an empty initial delivery and pickup to the PODS Storage Centre in Canada.

Yes. At time of crossing, the monthly rental currency type will change to U.S. dollars. The unused number of days in your current month will be adjusted accordingly, and any future months will be charged in full in the new currency. 

Please keep in mind that your long-distance transportation invoice or any other charges moving forward will be in U.S. dollars.

While we try to make your move as seamless as possible, delays can occur, since customs has increased its border inspections and requirements. Transit duration is not guaranteed, but we will contact you in the event of a delay.